Our Thoughts Are With Those Impacted by the Recent Michigan Tornadoes
We are deeply saddened by the recent tornadoes that touched down across Michigan, resulting in significant property damage and, tragically, loss of life. Our thoughts are with everyone affected. If you or your loved ones were impacted, we hope you are safe and know that we are thinking about you during this difficult time.
Your safety and well being come first. Once you are safe and able, the following best practices may help as you begin the recovery process.
Please Stay Safe
- Do not enter damaged structures until authorities say it is safe to do so.
- Be mindful of downed power lines, gas leaks, unstable structures, and debris.
- If emergency services instruct you to evacuate or restrict access, please follow their guidance
Document the Damage
- Take clear photos or videos of all visible damage before making repairs, if it is safe to do so.
- Capture damage to the exterior, interior, and personal property.
- Continue to document damage as conditions change or additional issues become visible.
Protect Your Property from Further Damage
- Make reasonable and necessary temporary repairs to prevent additional damage (for example, tarping a roof or boarding broken windows).
- Keep receipts for materials, supplies, or services used for these temporary repairs.
Temporary Living Expenses
- If you are displaced from your home, keep a log of temporary lodging and meal expenses.
- Save all receipts related to hotels, short term rentals, meals, and other necessary living expenses incurred due to displacement.
Do Not Dispose of Damaged Property
- Please do not throw away damaged items until your insurance company has had an opportunity to review them or has authorized disposal.
- If items must be removed for safety or health reasons, take photos first and keep samples when possible.
We Are Here to Help
When you are ready, please contact your agent to begin the claims process or if you have questions about next steps. We are committed to supporting you with care, compassion, and clarity as you move forward.
Continue to the Pioneer WebsiteAre you missing any coverages?
From time to time, we introduce something new or update available options for something we've offered for years. Your Independent Agent can help you determine what coverages are best for you, but below are some you may not have realized we offer.
If you're ready to add coverage to your policy online, log in to get started:
Coverage explanations are intended to be a broad summaries, and specific options are available based on policy type and eligibility. The information here is subject to policy terms and exclusions, and does not replace your policy language. Read your full policy carefully and ask your Independent Insurance Agent if you have specific questions.
Check out these optional coverages:
The Pioneer Advantage PLUS The Pioneer Renters Advantage Replacement Cost Options for Your Home Backup of Sewers or Drains Coverage Buried Utility Lines Coverage Equipment Breakdown Coverage Home Cyber Coverage Outdoor Advantage The Pioneer Advantage Watercraft Advantage Waterfront Advantage Siding and Roofing Matching Coverage Watercraft Agreed Value Coverage Watercraft Towing, Salvage, and Wreck Removal Coverage Watercraft Uninsured Boater Coverage Home-Sharing Activities Coverage