Our office will be closed on Monday July 4, to celebrate the Fourth of July. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067

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The Pioneer Advantage
This is a package of coverages, bundled together for a great value. It includes:

Home Cyber Protection
Provides $25,000 coverage limits for Cyber Attack, Cyber Extortion, Online Fraud, Data Breach or Identity Recovery costs incurred as the direct result of any one occurrence.

Backup of Sewers or Drains
This provides $5,000 coverage limits for a direct loss caused by water which backs up through sewers or drains, or water which enters into and overflows from within a sump pump or other type of system designed to remove subbsurface water that has drained from the foundation area.

Refrigerated Products
Your policy comes standard with a $250 limit for covered losses of your refrigerated products. The Pioneer Advantage increases that limit by $250.

Fire Department Service Charge
Your policy comes standard with a $500 limit to pay for fees from your fire department related to covered losses. The Pioneer Advantage increases that limit by $500.

Tree Removal
Your policy comes standard with a $500 limit for the removal of (any one) damaged tree related to covered losses. The Pioneer Advantage increases that limit by $500.

Theft from Self-Storage Unit Coverage
Your policy automatically includes a limit of $2,000 for theft of personal property being kept in a locked self-storage unit. The Pioneer Renters Advantage adds $3,000 to that limit for a total of $5,000 in coverage.

Ordinance or Law Coverage
This coverage adds a limit of 10% of your policy’s Coverage A limit for additional costs incurred when required by ordinance or law and a covered loss is involved.

Mortgage Extra Expense Coverage
This endorsement adds coverage for:

Mortgage Expense payments are made semi-annually, and your policy deductible applies to this coverage.


This coverage can be added online via your My Pioneer account!