Back

Report a Claim

X

We will undergo scheduled maintenance to our Document System on Saturday, February 7th, from 7:00 AM - to 12:00 PM.  During this time, retrieving insurance documents via the My Pioneer website, Mobile App, and the agent portal will be unavailable. 

We apologize for any inconvenience this may cause. 

Continue to the Pioneer Website
Report a Claim Online
Roadside assistance reimbursement request
Schedule Auto Glass Service Online If you already paid for auto glass services or need assistance, call 810-600-3810
After Hours Emergency Claims: 1-800-837-7674 Use this number if your agent's office is closed and you need immediate assistance. You will be prompted to leave a message and someone will return your call as soon as possible.

 

OR

 

Use our mobile app
Access your My Pioneer account from anywhere!

and more...

Click here to download the mobile app for iPhone.Click here to download the mobile app for android.

 

and don't forget, you can always call

Your Independent Agent

who can help you through the claims process.

Click here for the Agency Locator tool.

 

Take the Claims Survey See the Survey Results Recent Customer Reviews