Our office will be closed on Monday, May 29th in honor of Memorial Day. For your convenience, the following systems will remain active during this time:
• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067
At Pioneer State Mutual Insurance Company your privacy is important to us!
Safeguarding the privacy of your financial and personal information has always been extremely important to us. We are committed to keeping your information secure and confidential.
The Gramm-Leach-Bliley Act was passed by Congress in part to address how financial institutions treat non-public personal information. In accordance with this act, the following privacy practices have been put in place by Pioneer State Mutual Insurance:
Collecting Information: We obtain information about you from your applications, transactions and other interactions with us, as well as credit reporting agencies and other third parties.
Sharing Information: We do NOT share our customers’ non-public personal information with non-affiliated companies except as permitted or required by law. We do not sell customer information. If this policy changes we will notify you, giving you the opportunity to inform us that you do not want your non-public personal information shared.
Access to Information: We restrict access to your non-public personal information to only those individuals who need to know that information to provide products or services to you.
Security: We maintain physical, electronic and procedural safeguards in order to protect your information.
Thank you for your continued trust and support of Pioneer State Mutual Insurance Company. We appreciate your business!