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Our office will be closed on Monday July 4, to celebrate the Fourth of July. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067

Continue to the Pioneer Website

Buried Utility Lines Coverage
According to the American Society of Civil Engineers, America’s infrastructure rating across several categories including buried utility line condition is a D+.*

Having to repair or replace buried utility lines can be unexpected and financially crippling news to many homeowners. As many water, gas and electrical service lines continue to age, homeowners now more than ever need protection from imminent and expensive damage to their buried utility lines.


The buried utility line endorsement provides $10,000 in coverage for:

Additional coverage and service enhancements:

What damage does the buried utility line endorsement cover?
Coverage is provided for: leaks, breaks, tears, ruptures, collapse and electrical arcing
When caused by:

This coverage can be added online via your My Pioneer account!

* infrastructurereportcard.org/cat-item/energy/