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Our Thoughts Are With Those Impacted by the Recent Michigan Tornadoes

We are deeply saddened by the recent tornadoes that touched down across Michigan, resulting in significant property damage and, tragically, loss of life. Our thoughts are with everyone affected. If you or your loved ones were impacted, we hope you are safe and know that we are thinking about you during this difficult time.
Your safety and well being come first. Once you are safe and able, the following best practices may help as you begin the recovery process.

Please Stay Safe

  • Do not enter damaged structures until authorities say it is safe to do so.
  • Be mindful of downed power lines, gas leaks, unstable structures, and debris.
  • If emergency services instruct you to evacuate or restrict access, please follow their guidance

Document the Damage

  • Take clear photos or videos of all visible damage before making repairs, if it is safe to do so.
  • Capture damage to the exterior, interior, and personal property.
  • Continue to document damage as conditions change or additional issues become visible.

Protect Your Property from Further Damage

  • Make reasonable and necessary temporary repairs to prevent additional damage (for example, tarping a roof or boarding broken windows).
  • Keep receipts for materials, supplies, or services used for these temporary repairs.

Temporary Living Expenses

  • If you are displaced from your home, keep a log of temporary lodging and meal expenses.
  • Save all receipts related to hotels, short term rentals, meals, and other necessary living expenses incurred due to displacement.

Do Not Dispose of Damaged Property

  • Please do not throw away damaged items until your insurance company has had an opportunity to review them or has authorized disposal.
  • If items must be removed for safety or health reasons, take photos first and keep samples when possible.

We Are Here to Help

When you are ready, please contact your agent to begin the claims process or if you have questions about next steps. We are committed to supporting you with care, compassion, and clarity as you move forward.

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Home Cyber Protection Coverage
The idea of having your identity stolen is enough to give anyone pause, and in our connected world individuals and families face many of the same risks corporations face including malware attacks, online fraud, data breaches and identity theft. The cost to recover from such a loss can be significant, from data recovery and credit monitoring to legal and forensic expenses – these types of losses can become a serious financial burden. Pioneer’s Home Cyber Protection Coverage can help.


What coverages are provided?


Cyber Attack Coverages
For malware attacks or unauthorized use of owned/leased computers and connected devices, this coverage pays for:


Cyber Extortion Coverages
In response to demands based on credible threats to damage, disable, deny access, or to disseminate content from devices, systems or data, this coverage provides:

Online Fraud Coverages
If online fraud results in direct financial loss to the policyholder, this coverage includes: • Reimbursement of necessary and reasonable fraud costs, such as fraudulent
credit card charges

Data Breach Coverages
In the event of a breach to private, personal data which was entrusted to a household resident, this coverage provides:

Identity Recovery Coverages
For personal identity theft events, this coverage provides:

 

This coverage can be added online via your My Pioneer account!