Our Thoughts Are With Those Impacted by the Recent Michigan Tornadoes
We are deeply saddened by the recent tornadoes that touched down across Michigan, resulting in significant property damage and, tragically, loss of life. Our thoughts are with everyone affected. If you or your loved ones were impacted, we hope you are safe and know that we are thinking about you during this difficult time.
Your safety and well being come first. Once you are safe and able, the following best practices may help as you begin the recovery process.
Please Stay Safe
- Do not enter damaged structures until authorities say it is safe to do so.
- Be mindful of downed power lines, gas leaks, unstable structures, and debris.
- If emergency services instruct you to evacuate or restrict access, please follow their guidance
Document the Damage
- Take clear photos or videos of all visible damage before making repairs, if it is safe to do so.
- Capture damage to the exterior, interior, and personal property.
- Continue to document damage as conditions change or additional issues become visible.
Protect Your Property from Further Damage
- Make reasonable and necessary temporary repairs to prevent additional damage (for example, tarping a roof or boarding broken windows).
- Keep receipts for materials, supplies, or services used for these temporary repairs.
Temporary Living Expenses
- If you are displaced from your home, keep a log of temporary lodging and meal expenses.
- Save all receipts related to hotels, short term rentals, meals, and other necessary living expenses incurred due to displacement.
Do Not Dispose of Damaged Property
- Please do not throw away damaged items until your insurance company has had an opportunity to review them or has authorized disposal.
- If items must be removed for safety or health reasons, take photos first and keep samples when possible.
We Are Here to Help
When you are ready, please contact your agent to begin the claims process or if you have questions about next steps. We are committed to supporting you with care, compassion, and clarity as you move forward.
Continue to the Pioneer WebsiteWhy work here?
If you’re looking for a career that is about finding creative solutions and making a difference, Pioneer State Mutual would like to hear from you. Traditional values (honesty, fairness and uncompromising integrity) are every bit as important to us as innovative ideas and strong business results. Pioneer State Mutual and our staff have earned a reputation over the years for financial strength, exemplary claim-handling and quality products and service. A.M. Best Company has rated us A+ (Superior), which reflects our relative strength in the areas of competent underwriting, control of expenses, adequate resources and sound investment choices. We are one of a few single-state writers nationally that hold this rating.
We encourage and reward high performance and are constantly raising the bar to new heights, searching for smarter and greener ways of working while leveraging technology to become more efficient for our workforce and our customers. We provide an environment that employees find rewarding, where people are excited about what they do and the opportunities that lie ahead.
To achieve this vision, we’re hiring, promoting, training and rewarding people who have a similar vision for their own future. Potential staff members should welcome personal responsibility and have the ability to have fun while working well with others. They must possess the technical or subject matter expertise with an understanding of broader business issues, and they must be willing to look beyond the status quo to help make things happen.
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