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Our office will be closed Thursday - Sunday to celebrate Thanksgiving. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067

Wishing you a Safe and Happy Thanksgiving from the Pioneer State Mutual Family!

Continue to the Pioneer Website

Pioneer State Mutual’s success depends on creating the ultimate customer experience. We are always looking for talented individuals who are relationship focused and desire to make a difference in the lives of others.

Below are examples of typical P&C insurance careers at Pioneer State Mutual:

Actuarial

Actuaries analyze and quantify the financial impact of risk and uncertainty. These professionals develop and validate financial models to aid in business decisions, which may include insurance coverage pricing, new product development, loss reserving and risk management. A strong background and comfort level with calculus, probability and statistics is essential for success. We are specifically looking for candidates with GLM and predictive modeling experience.

Claims

Claims representatives investigate, evaluate and review various policies. Additionally, they analyze coverage and meet with parties involved with a claim in an effort to bring the claim to a fair, efficient and timely conclusion. Field staff MUST have a clean driving record. Other positions might include Legal Counsel and Special Investigators.

Financial Reporting

The Financial Reporting department monitors and analyzes all financial resources and reporting as it pertains to the overall financial performance of the company. Staff members are well-versed in statutory accounting, investments, billing, cash flow, taxes, re-insurance, internal controls and compliance regulations. Strong analytical and technical skills along with attention to detail are a must for these positions.

Information Systems

There are several positions within the IS department, including software developers, systems analysts, project managers, programmers, PC support technicians, network support technicians and quality assurance analysts. We are specifically looking for skilled candidates in .NET, Java and SQL for use within key applications such as Guidewire, Smart Communications and Duck Creek.

Marketing

Our Marketing department works as a liaison between PSM and the independent agency partners who sell our products. They train and inform agencies of new marketing strategies, important business developments and changes in company policies, practices and systems. Candidates should be well-versed in technology and social media and must be versatile, diplomatic and willing to travel in a defined geographical area. Networking and relationship development is a must for these positions. Field staff MUST have a clean driving record.

Underwriting

Personal and Commercial Lines underwriting professionals utilize their expertise to examine and manage risk. Using industry specific tools, they review and analyze insurance applications and information from our independent agency partners to determine risk acceptability. Other positions might include Loss Prevention Specialists and Auditors.