Our Thoughts Are With Those Impacted by the Recent Michigan Tornadoes
We are deeply saddened by the recent tornadoes that touched down across Michigan, resulting in significant property damage and, tragically, loss of life. Our thoughts are with everyone affected. If you or your loved ones were impacted, we hope you are safe and know that we are thinking about you during this difficult time.
Your safety and well being come first. Once you are safe and able, the following best practices may help as you begin the recovery process.
Please Stay Safe
- Do not enter damaged structures until authorities say it is safe to do so.
- Be mindful of downed power lines, gas leaks, unstable structures, and debris.
- If emergency services instruct you to evacuate or restrict access, please follow their guidance
Document the Damage
- Take clear photos or videos of all visible damage before making repairs, if it is safe to do so.
- Capture damage to the exterior, interior, and personal property.
- Continue to document damage as conditions change or additional issues become visible.
Protect Your Property from Further Damage
- Make reasonable and necessary temporary repairs to prevent additional damage (for example, tarping a roof or boarding broken windows).
- Keep receipts for materials, supplies, or services used for these temporary repairs.
Temporary Living Expenses
- If you are displaced from your home, keep a log of temporary lodging and meal expenses.
- Save all receipts related to hotels, short term rentals, meals, and other necessary living expenses incurred due to displacement.
Do Not Dispose of Damaged Property
- Please do not throw away damaged items until your insurance company has had an opportunity to review them or has authorized disposal.
- If items must be removed for safety or health reasons, take photos first and keep samples when possible.
We Are Here to Help
When you are ready, please contact your agent to begin the claims process or if you have questions about next steps. We are committed to supporting you with care, compassion, and clarity as you move forward.
Continue to the Pioneer WebsitePioneer State Mutual’s success depends on creating the ultimate customer experience. We are always looking for talented individuals who are relationship focused and desire to make a difference in the lives of others.
Below are examples of typical P&C insurance careers at Pioneer State Mutual:
Actuarial
Actuaries analyze and quantify the financial impact of risk and uncertainty. These professionals develop and validate financial models to aid in business decisions, which may include insurance coverage pricing, new product development, loss reserving and risk management. A strong background and comfort level with calculus, probability and statistics is essential for success. We are specifically looking for candidates with GLM and predictive modeling experience.
Claims
Claims representatives investigate, evaluate and review various policies. Additionally, they analyze coverage and meet with parties involved with a claim in an effort to bring the claim to a fair, efficient and timely conclusion. Field staff MUST have a clean driving record. Other positions might include Legal Counsel and Special Investigators.
Financial Reporting
The Financial Reporting department monitors and analyzes all financial resources and reporting as it pertains to the overall financial performance of the company. Staff members are well-versed in statutory accounting, investments, billing, cash flow, taxes, re-insurance, internal controls and compliance regulations. Strong analytical and technical skills along with attention to detail are a must for these positions.
Information Systems
There are several positions within the IS department, including software developers, systems analysts, project managers, programmers, PC support technicians, network support technicians and quality assurance analysts. We are specifically looking for skilled candidates in .NET, Java and SQL for use within key applications such as Guidewire, Smart Communications and Duck Creek.
Marketing
Our Marketing department works as a liaison between PSM and the independent agency partners who sell our products. They train and inform agencies of new marketing strategies, important business developments and changes in company policies, practices and systems. Candidates should be well-versed in technology and social media and must be versatile, diplomatic and willing to travel in a defined geographical area. Networking and relationship development is a must for these positions. Field staff MUST have a clean driving record.
Underwriting
Personal and Commercial Lines underwriting professionals utilize their expertise to examine and manage risk. Using industry specific tools, they review and analyze insurance applications and information from our independent agency partners to determine risk acceptability. Other positions might include Loss Prevention Specialists and Auditors.