We are currently experiencing higher than usual call volume due to the number of storm claims submitted. Our adjusters are working to assist everyone quickly and return calls as soon as possible. We appreciate your patience, and will do our best to get back with you promptly.

Continue to the Pioneer Website

Report a claim online
with your My Pioneer account.

For Roadside Assistance or Auto Glass Service, please report claims using the phone numbers listed below.


Use our mobile app
Access your My Pioneer account from anywhere!

and more...

Click here to download the mobile app for iPhone.Click here to download the mobile app for android.


Auto Glass Claims
Report a Glass Claim Online or 1-800-828-7067

Roadside Assistance Claims
1-800-828-7067 or
Call your preferred tow company and get reimbursed up to $100*
*For vehicles that carry Roadside Assistance Coverage

Emergency After Hours Claims

And don't forget, you can always call

Your Independent Agent
who can help you through the claims process.
Click here for the Agency Locator tool.

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