Our office will be closed on Monday, May 29th in honor of Memorial Day. For your convenience, the following systems will remain active during this time:
• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067
Report a claim online
with your My Pioneer account.
For Roadside Assistance or Auto Glass Service, please report claims using the phone numbers listed below.
Use our mobile app
Access your My Pioneer account from anywhere!
- Report Claims
- Pay Bills
- Get Your Proof of Insurance
- Call For Roadside Assistance
Auto Glass Claims
Report a Glass Claim Online or 1-800-828-7067
Roadside Assistance Claims
Call your preferred tow company and get reimbursed up to $100*
*For vehicles that carry Roadside Assistance Coverage
Emergency After Hours Claims
And don't forget, you can always call
Your Independent Agent
who can help you through the claims process.
Click here for the Agency Locator tool.