We have a great opportunity for an experienced Liability Adjuster who can manage both pre-suit and litigated claims in an environment committed to maintaining a high standard of policyholder trust and satisfaction. This is currently a hybrid role based out of our home office in Flint Township.
- Monday and Friday: optional WFH
- Tuesday, Wednesday & Thursday: in person at home office location
Candidates will have exceptional investigative and analytical skills, the ability to exercise good judgment, be self-motivated and efficient. A thorough understanding of Michigan No Fault Law, medical terminology and the ability to handle multi-line liability exposures would be highly beneficial. This would include a thorough knowledge of coverage available under the Personal Auto, Commercial Auto and Homeowners policies, as well as General Liability, Garage-keepers and Business Owner risk on the commercial side.
Once proper investigation is completed to confirm liability and related injuries/damages, candidates should be able to develop strategic litigation plans, implement desired objectives with attorneys and attend (in-person, when required) trials, facilitations, settlement conferences and other litigation-related activities.
Responsibilities
- Review, evaluate, and process claims for a timely resolution
- Conduct investigations in the field, including taking statements and recorded interviews (in person and by phone) of claimants, witnesses and necessary third parties
- Complete liability investigations and evaluate claimed bodily injuries
- Examine insurance policies and other records to determine insurance coverage
- Negotiate settlements with both claimants and attorneys
- Prepare claim file documents and forms as required in electronic file format, timely responding to and accurately developing the details of the claim
Qualifications:
- Five years or more experience with at least three years in bodily injury adjusting
- Valid driver’s license and good driving record
- Excellent communications, time management, independent decision making, business analytics and problem resolution skills
- Positive outlook and strong desire to work in a friendly team oriented and gratifying work environment