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Our office will be closed on Monday July 4, to celebrate the Fourth of July. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067

Continue to the Pioneer Website

What is “No Fault Auto Insurance?"

Answer:

In most states, if there is an auto accident the at-fault driver's insurance company pays for every party’s injuries and/or physical damage stemming from that accident. Michigan’s auto law acts a little differently than other states and requires that each insurance company pay for its own policyholders’ injuries and/or physical damage. This concept was not altered in the changes made to Michigan auto insurance laws which passed in 2019.