SCHEDULED MAINTENANCE
We will undergo scheduled maintenance to our Systems on Saturday, April 25th, starting at 6:00 AM. During this time you may not be able to access our Website, My Pioneer, Mobile App, or the Agent Website.
We apologize for any inconvenience this may cause.
Continue to the Pioneer WebsiteFor your convenience, the following automated phone systems will remain active during this time:
- EZpay Phone Service (may be utilized to make a payment): 1-810-600-3555
- After Hours Claims Reporting: 1-800-837-7674
What is the difference between Collision and Comprehensive coverage?
Answer:
Collision: This insurance covers your auto if it is involved in a collision (either your vehicle hits another vehicle/object or another vehicle/object hits your vehicle). It also includes rollover accidents. However, many common incidents are excluded under this coverage, such as hitting an animal, fire, theft/larceny, windstorm, hail, water/flood damage, and vandalism.
Comprehensive (also known as “Other Than Collision”): This covers all of the incidents excluded in the standard Collision insurance (such as hitting an animal, theft/larceny, hail, etc.).