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SCHEDULED MAINTENANCE

We will undergo scheduled maintenance to our Systems on Saturday, April 25th, starting at 6:00 AM.  During this time you may not be able to access our Website, My Pioneer, Mobile App, or the Agent Website.

We apologize for any inconvenience this may cause.

Continue to the Pioneer Website

For your convenience, the following automated phone systems will remain active during this time:

  • EZpay Phone Service (may be utilized to make a payment): 1-810-600-3555
  • After Hours Claims Reporting: 1-800-837-7674

Does a college student need insurance for their belongings while away at college?

Answer:

If the student is a permanent resident of the insured home, is a full-time student, and has been at the student housing location at any time during the 45 days immediately before the loss, then they do not need insurance for the belongings. In this case, the belongings would be covered under the Homeowners insurance where the student is a permanent resident (Example: their parent’s Homeowners insurance would cover their belongings if the student lives with their parents when not at school).