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Our office will be closed Thursday - Sunday to celebrate Thanksgiving. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067

Wishing you a Safe and Happy Thanksgiving from the Pioneer State Mutual Family!

Continue to the Pioneer Website

Enter your Policy Number and Zip Code to retrieve your Username/Email.


Please contact the Billing Department at (800) 837-7674 (menu option #3) if you have any further questions regarding your username/email.

Office hours:
Monday-Thursday 7:30am - 4:30pm
and Friday 7:00am – 1:30pm