Our office will be closed on Monday July 4, to celebrate the Fourth of July. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067

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What is an insurance score?


Most insurance companies use a type of insurance score model. TransUnion is the company that supplies Pioneer State Mutual with insurance scores for potential policyholders. Most insurance scores are comprised of a person’s credit information, including but not limited to the following reports: how often an applicant has applied for credit, the amount of credit available, whether he/she has ever had a debt submitted to collections, current credit balances, and late payment history. The insurance score is one of many factors used in determining a policyholder’s premium.