We will be conducting scheduled maintenance with our eSigning platform overnight on Sunday, March 31st from Midnight until approximately 1:00 am on the 31st. During this time the following services on our website will be unavailable.
- eSigning - Documents for a new policy
- eSigning - Change my Personal Injury Protection
- eSigning - Change my Bodily Injury Limits
- eSigning - New Auto Quote
For your convenience you may still contact your agent directly and submit paper forms.
The following automated phone systems will remain active during this time:
- EZpay Phone Service (may be utilized to make a payment): 1-810-600-3555
- After Hours Claims Reporting: 1-800-837-7674
We apologize for any inconvenience this may cause.
Our office will be closed on March 29th for Good Friday. For your convenience, the following systems will remain active during this time:
• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674
• Roadside Assistance: (800) 828-7067
What is an insurance score?
Answer:
Most insurance companies use a type of insurance score model. TransUnion is the company that supplies Pioneer State Mutual with insurance scores for potential policyholders. Most insurance scores are comprised of a person’s credit information, including but not limited to the following reports: how often an applicant has applied for credit, the amount of credit available, whether he/she has ever had a debt submitted to collections, current credit balances, and late payment history. The insurance score is one of many factors used in determining a policyholder’s premium.