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Our office will be closed Monday, February 16th in honor of Presidents' Day. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674

Continue to the Pioneer Website

Backup of Sewers or Drains Coverage
This endorsement provides coverage for a direct loss caused by water which backs up through sewers or drains, or water which enters into and overflows from within a sump pump or other type of system designed to remove subsurface water that has drained from the foundation area.

This coverage can be added online via your My Pioneer account!