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We will be conducting scheduled maintenance with our document generation platform on Wednesday, September 17th from 6:30 PM until 8:30 PM. During this time the following services on our website will be unavailable.

  • New Business Quote Printing
  • eSigning - Change my Personal Injury Protection
  • eSigning - Change my Bodily Injury Limits
  • eSigning - New Auto Quote
Continue to the Pioneer Website

For your convenience you may still contact your agent directly and submit paper forms.

The following automated phone systems will remain active during this time:

  • EZpay Phone Service (may be utilized to make a payment): 1-810-600-3555
  • After Hours Claims Reporting: 1-800-837-7674

We apologize for any inconvenience this may cause. 

Backup of Sewers or Drains Coverage
This endorsement provides coverage for a direct loss caused by water which backs up through sewers or drains, or water which enters into and overflows from within a sump pump or other type of system designed to remove subsurface water that has drained from the foundation area.

This coverage can be added online via your My Pioneer account!