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SCHEDULED MAINTENANCE

We will undergo scheduled maintenance to our Systems on Saturday, August 23rd, starting at 6:00 AM.  During this time you may not be able to access our Website, My Pioneer, Mobile App, or the Agent Website.

We apologize for any inconvenience this may cause.

Continue to the Pioneer Website

For your convenience, the following automated phone systems will remain active during this time:

  • EZpay Phone Service (may be utilized to make a payment): 1-810-600-3555
  • After Hours Claims Reporting: 1-800-837-7674

Backup of Sewers or Drains Coverage
This endorsement provides coverage for a direct loss caused by water which backs up through sewers or drains, or water which enters into and overflows from within a sump pump or other type of system designed to remove subsurface water that has drained from the foundation area.

This coverage can be added online via your My Pioneer account!