The lowdown on your My Pioneer account

Nowadays many prefer to be able to manage and make changes to their accounts on their own. The convenience of being able to manage your own information, settings, and selections right from your phone or computer is an important feature to many people.

If you have a policy with Pioneer and you are one of those people, you’re in luck! With My Pioneer we make it easy for you to do a lot with your policy on your own and in minutes.

While there are some things you need an agent’s help with, we have quite an array of items available to you online to make managing your policy and claims a breeze!

We’ll break it down for you and list some of the features available in each category:

Billing – You can make a payment, enroll or de-enroll in automatic payments, change your payment plan, view your payment schedule, and more!

Claims – You can report a new claim, check the status of an existing claim, schedule auto glass service, request reimbursement for roadside assistance and more!

Policy Changes – You can add/replace/remove a vehicle, edit deductibles, add drivers, get quotes for potential life changes, change other policy limits, and (as we are sure you guessed it) more!

Documents & Account Settings – You can access documents like your proof of insurance & full policy, manage paperless preferences, manage contact information, and more!

Pioneer wants you to be confident knowing that you can quickly manage your policy on your own without having to pick up the phone and call someone. However, if you like talking with an expert and are more comfortable taking that avenue your agent is always happy to assist you!

While this list advertises many of the features your My Pioneer account has to offer, not all elements are listed. For a more detailed list or to create your very own My Pioneer account please visit: https://www.psmic.com/bro/mypioneer

Our hope is to make managing your policy simpler by giving you access to these items. Please know if you are having trouble with your account or making a change, you are always welcome to contact your agent directly!