We will undergo scheduled maintenance to online Policyholder Changes functionality on Monday, March 18th, from 7:00pm until 10:00pm. During this time policy changes via your My Pioneer account, and the agent portal may be unavailable.
Continue to the Pioneer WebsiteWe apologize for any inconvenience this may cause.
Report a claim online
with your My Pioneer account.
For Roadside Assistance or Auto Glass Service, please report claims using the phone numbers listed below.
OR
Use our mobile app
Access your My Pioneer account from anywhere!
- Report Claims
- Pay Bills
- Get Your Proof of Insurance
- Call For Roadside Assistance
and more...
Auto Glass Claims
Report a Glass Claim Online or 1-810-600-3810
Roadside Assistance Claims
1-800-828-7067 or
Call your preferred tow company and get reimbursed up to $100*
*For vehicles that carry Roadside Assistance Coverage
After Hours Emergency Claims
1-800-837-7674
And don't forget, you can always call
Your Independent Agent
who can help you through the claims process.
Click here for the Agency Locator tool.