To check your claims status, you must first Log In.
To make a payment online, you must first Log In.
Copyright © 2017-2018 Pioneer State Mutual Insurance Co. All Rights Reserved
The privacy and security of customer data is as important to PIONEER as it is to you. Physical safeguards, procedural controls, and data access controls protect your data from unauthorized attempts of intrusion.
Some portions of this site or app are restricted and require authorization for access. Unauthorized use of or access to these areas is prohibited. Actual or attempted unauthorized use of or access to such areas may result in criminal and/or civil prosecution. Attempts to access such areas without authorization may be viewed, monitored, and recorded. Any information obtained may be given to law enforcement organizations in connection with any investigation or prosecution of possible criminal activity on this system. If you are not an authorized user of such areas or do not consent to continued monitoring, you should not attempt to access such areas.
Limitation of Liability; Disclaimer of Warranties
PIONEER uses reasonable efforts to assure the accuracy of the information on this website or app and periodically updates the information. However, PIONEER disclaims any responsibility to update this website or app to reflect events or circumstances occurring after the original posting. PIONEER provides this website or app on an "as is" and "as available" basis, takes no responsibility for the timeliness, accuracy, or applicability of the information, and disclaims all warranties, express or implied. PIONEER does not represent that the functions or operation of this site or app will be uninterrupted or error-free, that defects will be corrected, or that this site or app, its servers, or any emails sent from PIONEER are free of viruses or other harmful components. PIONEER will not be liable to you for any damages whatsoever that result from (a) your use of or your inability to use this website or app or any content found on this website or app or (b) the unauthorized access to or alteration of your transmissions or data. PIONEER also assumes no responsibility and shall not be liable for any damages to your computer equipment or other property caused by any virus as a result of your access to or the downloading of any materials from this website or app.
PIONEER Insurance Products and Services
The information and materials provided on this website or app are intended for general reference only. They do not describe all of the terms, conditions, and exceptions applicable to PIONEER's insurance products and services. All insurance coverage is subject to the terms and conditions contained in the insurance policies issued. Insurance product availability and coverage terms and conditions may vary based upon your individual circumstances and on the state laws of the jurisdiction in which you reside. The products and services offered on this website or app are only available in jurisdictions where PIONEER has a certificate of authority to write insurance.
Some portions of this website or app are protected and require a user identification code and password for access. Your Login ID/Password provides you access to these restricted website or app sections. In accessing these restricted website or app sections you agree to the following:
• Maintain a secure password.
• Your Login ID and Password allow access to sensitive information and you will keep it confidential and secret.
• Do not allow another person to use your Login ID/Password.
• Using a Login ID/Password that does not belong to you is prohibited.
• PIONEER is authorized to act on instructions received under your Login ID without any requirement to question those instructions.
• PIONEER is not liable for any unauthorized access to this website using your Login ID that is not directly due to the gross negligence or intentional misconduct of PIONEER.
• You will notify PIONEER immediately if you believe someone else has learned your Login ID/Password or if you believe an unauthorized access to PIONEER or your personal information has occurred may occur.
PIONEER may block access to its online services without prior notice to you if it believes your password is being used by someone other than you or if any unauthorized access to your personal information has occurred.
PIONEER may terminate the right of any user to access the website or app at any time, with or without cause, at PIONEER’s discretion and without notice.
Email submissions over the Internet may not be secure and are subject to the risk of interception by third parties. Please consider this fact before emailing any information. You agree not to submit or transmit any emails or materials through the website or app that
• Are defamatory, threatening, obscene or harassing
• Contain a virus, worm, Trojan horse, or any other harmful component
• Incorporate copyrighted or other proprietary material of any third party without that party's permission
• Otherwise violate any applicable laws
No Solicitation or Advice
Unless otherwise expressly stated, the information appearing on this website or app is provided to you for informational purposes only and does not constitute an offer to sell or buy any product or service that is referenced or described on this website or app. If PIONEER expressly offers to sell or buy a product or service on this website or app, the offering is specifically limited to the jurisdiction(s) in which the offer or has the authority to make the offer and be bound.
Nothing in this website or app should be construed as rendering tax, legal, investment, or accounting advice.
Unless otherwise expressly set forth herein, PIONEER makes no representation that materials on this website or app are appropriate or available for use in any location. If you choose to access this website or app, you do so of your own initiative and are responsible for compliance with local laws.
Trademarks and Copyrights
All trademarks, services marks, trade names, logos, and icons are proprietary to PIONEER. Nothing contained on the website or app should be construed as granting any license or right to use any trademark displayed on this website or app without the written permission of PIONEER.
Images displayed on this website or app are either the property of or used with permission by PIONEER. The use of these images by you or anyone else authorized by you is prohibited unless specifically permitted by PIONEER in writing. Any unauthorized use of the images may violate copyright laws, trademark laws, the law of privacy and publicity, and communications regulations and statutes.
PIONEER does not knowingly permit anyone to post materials on this site where such posting would violate copyright or other applicable law, including the Digital Millennium Copyright Act (“DMCA”) (including 17 USC § 512).
A cookie is a piece of data stored on the computer that runs an Internet browser. It can contain information about you, your computer, your browser, your session, the websites you visit, and other information about you or others who use, or have used, the computer or browser you use to access the Internet. The cookies PIONEER uses, if any, are not linked to any personally identifiable information while using this site unless you have provided PIONEER with personally identifiable information by entering such information using this site. You give PIONEER that permission any time you enroll for services on this site, or identify yourself or the computer you are using through this site.
PIONEER or our hosting provider may collect traffic information from visitors for statistical analysis and site improvement. When you access this site, PIONEER or our hosting provider may collect information about your visit in a log file on a server. Log file information may include, but is not limited to, internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and number of clicks. PIONEER or our hosting provider may use this information to analyze trends, administer sites, track users' movements in the aggregate, and gather demographic information for aggregate use.
Last Updated: June 16th, 2016.