Was our adjuster helpful and courteous?
98% - Yes
2% - No

Was the claim paid fairly?
97% - Yes
3% - No

Was the claim paid promptly?
98% - Yes
2% - No

Did you understand how the amount of the settlement was determined?
94% - Yes
6% - No

If it was necessary to call our office, were we helpful and courteous?
98% - Yes
2% - No

Was your agent helpful?
98% - Yes
2% - No

Based on your claims service, would you recommend Pioneer State Mutual Insurance Company to other people?
98% - Yes
2% - No

Surveys Received During: 01/01/2016 - 11/30/2018
Total Completed Surveys: 12351

Take the Claims Survey