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Office Closed for Memorial Day

Our office will be closed Monday, May 29th in honor of Memorial Day. For your convenience, the following systems will remain active during this time:
  • Online Payments & EFT Account Management
  • EZ Pay Phone System: 1-866-888-3972
  • Online Claims Systems
  • After Hours Claims: 1-800-837-7674
  • Roadside Assistance: 1-800-828-7067

Site Map

Can't find what you're looking for? The site map is a good way to find it. Locate an Agent for a Quote
MY PIONEER:
POLICYHOLDERS / AGENTS
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At this time we are converting all usernames to be an email address. If your username is not currently an email address, then it is your policy number.


Frequently Asked Questions (FAQS)


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Claims
Billing
Make a Payment
Pay By Phone
866-888-3972 • 24/7
Billing Inquiries
800-837-7674
Contact Us
General Inquiries
810-733-2300
Hours
M-Th: 7:30am - 4:30pm
F: 7:00am - 1:30pm
Address
1510 N. Elms Road
Flint, MI 48532
@ Email Pioneer
Pioneer Customers Speak Out



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