Back

Report a Claim

X

Our office will be closed December 24th and 25th as we celebrate Christmas. For your convenience, the following systems will remain active during this time:

• Online Payments & EFT Account Management
• EZpay Phone System: (810) 600-3555
• Online Claims Systems
• After Hours Claims: (800) 837-7674

Wishing you a very Merry Christmas from the Pioneer State Mutual Family!

Continue to the Pioneer Website
Report a Claim Online
Roadside assistance reimbursement request
Schedule Auto Glass Service Online If you already paid for auto glass services or need assistance, call 810-600-3810
After Hours Emergency Claims: 1-800-837-7674 Use this number if your agent's office is closed and you need immediate assistance. You will be prompted to leave a message and someone will return your call as soon as possible.

 

OR

 

Use our mobile app
Access your My Pioneer account from anywhere!

and more...

Click here to download the mobile app for iPhone.Click here to download the mobile app for android.

 

and don't forget, you can always call

Your Independent Agent

who can help you through the claims process.

Click here for the Agency Locator tool.

 

Take the Claims Survey See the Survey Results Recent Customer Reviews